Terms of Use

Terms of Use & Legal Compliance

Last Updated: February 2025

Ownership & Purpose
Resilient Hearts owns and operates this website to provide general information about our NDIS services, including support coordination, plan management, and disability-specific care. Our content is designed to empower participants, families, and carers with insights into our offerings, aligning with NDIS principles of choice, control, and inclusion.

Professional Advice Disclaimer
The information on this site is not a substitute for personalised NDIS advice or professional support. For tailored guidance, contact our NDIS-registered team directly via phone, email, or our online enquiry form.

Privacy Commitment
Resilient Hearts prioritises the security of your personal information, collected through forms, emails, or service interactions. We adhere to the Privacy Act 1988 (Cth) and NDIS Practice Standards, ensuring data is handled ethically and transparently. For details, review our Privacy Policy.

Intellectual Property & Content Use
All content (text, images, logos) is owned by Resilient Hearts and protected under Australian copyright law. Unauthorized use or reproduction is prohibited.

Legal Compliance
We operate under:

  • NDIS Code of Conduct and Quality and Safeguards Commission requirements.

  • Disability Discrimination Act 1992 (DDA) for inclusive digital access.

  • Australian Consumer Law for fair service practices.

Updates & Governance
Terms may be revised to reflect changes in NDIS policies or legislation. Review this page periodically for updates. Continued use of the site constitutes acceptance of these terms.

Contact Us
For questions about these terms or NDIS-related support: